Cancellations & Rescheduling

There is a 24 hour window for cancellations & rescheduling (excluding free consultations). If cancellations or rescheduling is done after the 24 hour window, there will be a a $225 fee will be charged to your credit card. No-shows will be charged $300.


Payment in full is due prior to your treatment(s) unless other payment arrangements have been made. All sales are final post 72 hours and non refundable. SKINNEY Medspa does not process returns or exchanges for either opened or unopened products. Any services prepaid, or packages prepaid cannot be returned after the 72 hour period or once packages are started. The purchased value of your service can be exchanged for products, a gift card, or other services. 


Please note that online cancellation of an appointment does not constitute an automatic refund. For refund inquiries or assistance, clients must contact our Customer Service team directly by phone or via email at customerservice@skinneymedspa.com.
Promotions and coupons cannot be added to any preexisting purchases.

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New Client Special

25% Off Your First Xerf Treatment

offer expires: October 31, 2026
New clients only. Exclusions apply. Cannot be combined with other offers.
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